Our Global Delivery Model
Proven ability to set-up competencies
and scale on-demand.
Robust yet adaptable delivery model defined based on customers needs
End-to-end solutions to fulfill
the IT needs of any enterprise
Application Services Delivery
Responsible for rolling-out operational and management of IT applications developed by Application Solutions Delivery team. Key responsibilities include (a) Fault-free and timely running of applications, (b) End user oversight and training, (c) Pro-active monitoring and support. They identify new requirements, channeling and interfacing with Application Solution Delivery.
Offshore Support Centre
Based out of chennai our Offshore Support Centre has a dedicated development and support centre consisting of personnels from Functional, Technical and Database Administrators. They handle all calls through support desk and ticket system. They provide support to customers spread across the globe.
Application Solution Delivery
Requirement analysis, conceptualization, solution design, development, delivery, implementation and warranty support for Enterprise and add-on solutions.
Infrastructure Service Delivery
Responsible for organization IT infrastructure, upkeep of servers, networks, database, desktops. They liaison with data centre operators / vendors. They provide support from offshore.